Terms of service

Terms of Service

Last updated: September 1, 2026

OVERVIEW

Welcome to Rest Right USA. The terms “we,” “us,” and “our” refer to Rest Right USA.

Rest Right USA operates this website and online store, including the information, content, features, tools, products, and services made available through it (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”) govern your access to and use of our website and Services, including purchases made through our store.

By visiting, accessing, interacting with, or purchasing from our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, you should not use our Services.

SECTION 1 — ELIGIBILITY AND ACCOUNTS

By using our Services, you represent that you are at least the age of majority in your state or jurisdiction of residence or otherwise have the legal capacity required to enter into these Terms.

You agree that all information you provide to us, including your name, email address, billing information, shipping information, and payment information, will be accurate, current, and complete.

If you create an account, you are responsible for maintaining the confidentiality and security of your account credentials and for activity conducted through your account.

SECTION 2 — PRODUCTS

We make reasonable efforts to display and describe our products accurately. However, product colors, appearance, dimensions, packaging, or other visual characteristics may vary slightly from what is displayed on your device.

Product images may appear differently depending on your screen, device settings, lighting, and other factors.

Product descriptions, prices, specifications, availability, and other information may be changed without notice.

We reserve the right to discontinue products or limit the quantities available for purchase at any time.

SECTION 3 — ORDERS

Placing an order constitutes an offer to purchase products from Rest Right USA.

We reserve the right to accept, reject, limit, or cancel an order where reasonably necessary, including in cases involving suspected fraud, payment issues, pricing or inventory errors, shipping restrictions, or other circumstances affecting our ability to fulfill the order.

An order is not considered accepted until we have processed and accepted the order.

Please review your order carefully before submitting it. Once an order enters processing or has been shipped, we may be unable to modify or cancel it.

If we cancel an order after payment has been collected, the applicable amount will be refunded.

Purchases are also subject to our Return & Refund Policy.

SECTION 4 — PRICING AND PAYMENT

Prices and promotions displayed on our website may change without notice.

The price applicable to your purchase will generally be the price displayed when your order is placed, subject to correction of obvious pricing or technical errors.

Applicable taxes, shipping charges, and other charges will be displayed during checkout where required.

You agree to provide accurate and complete payment information and represent that you are authorized to use the payment method provided.

We reserve the right to cancel or refuse transactions that we reasonably believe are fraudulent, unauthorized, or otherwise unlawful.

SECTION 5 — SHIPPING AND DELIVERY

Delivery dates and shipping times displayed on our website are estimates unless expressly stated otherwise.

Delivery may be affected by carrier delays, weather, customs, high-volume periods, address issues, or other circumstances outside our reasonable control.

Please ensure that your shipping information is accurate before completing your purchase.

If an order is lost, damaged, or not delivered, please contact support@restrightusa.com so that we can investigate the matter.

Our shipping and refund policies provide additional information regarding delivery issues and available remedies.

SECTION 6 — RETURNS AND REFUNDS

Returns, refunds, replacements, and exchanges are governed by our Return & Refund Policy.

Nothing in these Terms is intended to exclude or restrict any consumer rights that cannot lawfully be excluded or restricted under applicable law.

SECTION 7 — INTELLECTUAL PROPERTY

Unless otherwise stated, the website and its content—including our branding, graphics, photographs, text, videos, website design, and other materials—are owned by or licensed to Rest Right USA and are protected by applicable intellectual property laws.

You may use our website for personal, non-commercial purposes.

You may not reproduce, distribute, republish, sell, commercially exploit, or create derivative works from protected website content without permission from the applicable rights holder, except where permitted by law.

Third-party names, trademarks, logos, photographs, product information, and other intellectual property remain the property of their respective owners.

SECTION 8 — THIRD-PARTY SERVICES AND TOOLS

Certain parts of our Services may depend on or integrate with third-party providers, including payment processors, shipping providers, analytics services, and ecommerce technology providers.

We may provide access to third-party tools that we do not directly control.

Your use of third-party services may also be governed by the terms and privacy policies of those providers.

SECTION 9 — THIRD-PARTY LINKS

Our website may contain links to websites or services operated by third parties.

We do not control those third-party websites and are not responsible for their content, availability, privacy practices, products, or services.

You should review the applicable terms and policies before purchasing from or providing information to a third-party website.

SECTION 10 — SHOPIFY

Our online store is powered by Shopify.

Shopify provides ecommerce infrastructure that enables us to operate our online store. However, products purchased from Rest Right USA are sold by Rest Right USA, not Shopify.

Your use of certain Shopify-powered functionality may also be subject to Shopify's applicable terms and privacy practices.

SECTION 11 — PRIVACY

Our collection, use, disclosure, and handling of personal information is described in our Privacy Policy.

By using our Services, you acknowledge that information may be processed by Shopify and other service providers that assist us in operating our store, processing payments, fulfilling orders, providing customer support, preventing fraud, analyzing website usage, and providing other business functions.

SECTION 12 — REVIEWS AND USER CONTENT

You may be able to submit product reviews, photographs, feedback, comments, suggestions, or other content (“User Content”).

You remain responsible for User Content you submit.

By submitting User Content to Rest Right USA, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, adapt, and distribute that content for purposes connected with operating, marketing, and promoting our business and Services, subject to applicable law.

You represent that you have the necessary rights to submit the content.

You must not submit content that:

Infringes another person's intellectual property or privacy rights;
Is knowingly false, fraudulent, defamatory, unlawful, threatening, or abusive;
Contains malware or malicious code;
Impersonates another person; or
Is otherwise unlawful.

We reserve the right to moderate, reject, hide, or remove User Content where permitted by applicable law.

Submission of a review does not guarantee that it will be published.

SECTION 13 — ERRORS AND INACCURACIES

Our website may occasionally contain typographical errors, inaccuracies, omissions, or outdated information relating to product descriptions, pricing, promotions, availability, shipping charges, or delivery estimates.

We reserve the right to correct errors and update information when identified.

Where an error materially affects an order you have already placed, we will handle the matter in accordance with applicable law.

SECTION 14 — PROHIBITED USES

You may not use our website or Services to:

Violate applicable laws or regulations;
Commit fraud or engage in deceptive activity;
Infringe intellectual property or other legal rights;
Harass, threaten, abuse, or impersonate another person;
Distribute viruses, malware, or malicious software;
Attempt to gain unauthorized access to our website, accounts, servers, or systems;
Circumvent website security measures;
Collect personal information about other users without authorization;
Send spam or other unauthorized communications; or
Interfere with the normal operation or security of our Services.

We may restrict or terminate access to the Services where we reasonably believe these Terms have been violated.

SECTION 15 — TERMINATION

You may stop using our Services at any time.

We may suspend or terminate access to our Services where permitted by law, including where we reasonably believe these Terms have been violated, fraudulent activity has occurred, or use of the Services creates a security or legal risk.

Provisions that by their nature should continue after termination will remain in effect.

SECTION 16 — DISCLAIMER

To the fullest extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis.

We do not guarantee that our website will always be uninterrupted, completely secure, or error-free.

Information provided on our website is intended for general informational purposes and should not be considered professional medical advice, diagnosis, or treatment.

Products marketed for comfort, posture, sleep, support, or general wellness are not intended to diagnose, treat, cure, or prevent any disease or medical condition unless expressly stated and legally authorized.

Individual experiences and results may vary.

Nothing in these Terms excludes warranties, guarantees, or other rights that cannot legally be excluded.

SECTION 17 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Rest Right USA and its officers, employees, affiliates, agents, contractors, and service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the Services or products purchased through them.

Where applicable law does not permit certain exclusions or limitations of liability, those exclusions or limitations will apply only to the maximum extent permitted by law.

Nothing in these Terms is intended to limit liability where doing so would be prohibited by applicable law.

SECTION 18 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold Rest Right USA harmless from third-party claims, liabilities, losses, and reasonable expenses arising from your unlawful use of the Services, your violation of these Terms, or your infringement of another person's rights.

SECTION 19 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.

The remaining provisions will continue in full force and effect.

SECTION 20 — WAIVER AND ENTIRE AGREEMENT

Our failure to enforce a provision of these Terms does not constitute a waiver of that provision.

These Terms, together with policies incorporated or referenced within them, constitute the agreement governing your use of our Services, subject to applicable law.

SECTION 21 — ASSIGNMENT

You may not assign your rights or obligations under these Terms without our prior written consent where such restriction is permitted by law.

We may assign or transfer our rights and obligations in connection with a merger, acquisition, restructuring, sale of assets, or other business transaction, subject to applicable law.

SECTION 22 — GOVERNING LAW

These Terms are governed by the laws applicable to Rest Right USA and its operations, without limiting any mandatory consumer rights you may have under the laws applicable to you.

Any disputes will be handled in accordance with applicable law and the jurisdictional requirements that apply to the parties.

SECTION 23 — CHANGES TO THESE TERMS

We may update these Terms periodically to reflect changes to our Services, business practices, or legal obligations.

The current version will be posted on this page with an updated “Last updated” date.

Where required by law, we will provide appropriate notice of material changes.

Your continued use of the Services following an effective change constitutes acceptance of the revised Terms to the extent permitted by applicable law.